Privacy Policy
Deployku Pte. Ltd. (“Deployku”, “Company”, “we”, “us”, or “our”) is committed to protecting your personal data
This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access or use our website, mobile applications, and services (collectively, the “Platform”).
By using the Platform, you acknowledge and agree to this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
All users of the Platform, including learners, teachers, service providers, hirers, and content creators
Visitors to our websites and applications
Any individual whose personal data is processed by Deployku
This Policy does not apply to third-party websites or services linked through the Platform.
2. Definitions
Personal Data: Any data, whether true or not, about an individual who can be identified from that data.
Processing: Any operation performed on personal data, including collection, use, disclosure, storage, transfer, or deletion.
User: Any individual who accesses or uses the Platform.
3. Personal Data We Collect
3.1 Data You Provide Directly
We may collect the following personal data:
Full name
Email address
Phone number
Profile photo
Username or display name
Date of birth (where required for legal, safety, or verification purposes)
Account credentials (via secure authentication providers)
Classroom, booking, or service-related information
Messages, comments, uploads, or other content you submit
Identity verification information (where required to prevent fraud or comply with law)
3.2 Automatically Collected Data
When you use the Platform, we may automatically collect:
IP address
Device identifiers
Browser type and operating system
Usage data, interaction logs, and session activity
Diagnostic and crash data
3.3 Data from Third Parties
We may receive personal data from:
Payment processors
Authentication and identity providers
Analytics and marketing partners
Law enforcement or regulatory authorities (where legally required)
4. Purposes of Collection, Use, and Disclosure
Deployku collects and processes personal data for legitimate business and operational purposes, including but not limited to:
4.1 Core Platform Operations
Account creation, login, and authentication
Identity and fraud verification
Classroom creation, booking, and participation
Payments, payouts, refunds, and transaction management
Customer support and issue resolution
4.2 Business, Security, and Legal Purposes
Platform analytics and performance optimisation
Detecting, preventing, and investigating fraud, abuse, or policy violations
Enforcing our Terms & Conditions and community rules
Risk management, audits, and internal reporting
Compliance with legal and regulatory obligations
4.3 Communications
Service-related notifications and confirmations
Security alerts and system updates
Marketing and promotional communications (where consent is required)
Deployku does not sell personal data to third parties.
5. Consent and Legal Basis
We process personal data based on one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests permitted under applicable law
By using the Platform, you consent to the processing of your personal data in accordance with this Privacy Policy.
6. Disclosure of Personal Data
We may disclose personal data to the following parties:
6.1 Service Providers
Including cloud hosting providers, payment processors, analytics services, and customer support tools. These parties are contractually required to protect personal data.
6.2 Legal and Regulatory Authorities
Where required by law, regulation, court order, or governmental request.
6.3 Corporate Transactions
In connection with any merger, acquisition, sale of assets, restructuring, or similar transaction involving Deployku.
7. Cross-Border Transfers
Your personal data may be transferred to and processed in countries outside your country of origin.
Deployku will take reasonable steps to ensure that transferred data is protected to a standard comparable to applicable PDPA requirements, including contractual and technical safeguards.
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes described in this Policy
Comply with legal, accounting, or regulatory requirements
Protect Deployku’s legal and business interests
Certain data may be retained after account deletion where legally or operationally required.
9. Data Security
Deployku implements reasonable administrative, technical, and organizational measures to protect personal data, including:
Encryption
Access controls
Monitoring and audit logging
Secure infrastructure and vendors
Even though no method of transmission or storage is completely secure, and absolute security cannot be guaranteed, we will do our best to safeguard your personal data.
10. Your Rights
Subject to applicable law, you may request to:
Access your personal data
Correct inaccurate or incomplete data
Withdraw consent for certain processing activities
Requests may be subject to identity verification, reasonable administrative fees, and legal exceptions.
11. Withdrawal of Consent
If you withdraw consent:
Certain services or features may become unavailable
Deployku may still retain and process data where permitted or required by law
Withdrawal does not affect processing already carried out.
12. Accuracy of Information
You are responsible for ensuring that personal data you provide to Deployku is accurate, complete, and up to date.
13. Children’s Privacy
The Platform is not intended for children under the age of 13.
Deployku does not knowingly collect personal data from children without appropriate parental consent.
14. Cookies and Tracking Technologies
Deployku uses cookies and similar technologies to:
Enhance user experience
Analyse Platform usage
Maintain security and functionality
Disabling cookies may affect certain features of the Platform.
15. Limitation of Liability
To the maximum extent permitted by law:
Deployku is not responsible for unauthorized access beyond its reasonable control
Deployku is not liable for actions or omissions of third-party service providers
Users assume responsibility for personal data they voluntarily make public
16. Updates to This Privacy Policy
Deployku may update this Privacy Policy at any time.
Changes take effect upon publication on the Platform.
Continued use of the Platform constitutes acceptance of the updated Privacy Policy.
17. Contact Information
For privacy-related inquiries or requests:
Data Protection Officer
Deployku Pte. Ltd.
Email: admin@deployku.com
