Privacy Policy

Deployku Pte. Ltd. (“Deployku”, “Company”, “we”, “us”, or “our”) is committed to protecting your personal data

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you access or use our website, mobile applications, and services (collectively, the “Platform”).

By using the Platform, you acknowledge and agree to this Privacy Policy.


1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • All users of the Platform, including learners, teachers, service providers, hirers, and content creators

  • Visitors to our websites and applications

  • Any individual whose personal data is processed by Deployku

This Policy does not apply to third-party websites or services linked through the Platform.


2. Definitions

  • Personal Data: Any data, whether true or not, about an individual who can be identified from that data.

  • Processing: Any operation performed on personal data, including collection, use, disclosure, storage, transfer, or deletion.

  • User: Any individual who accesses or uses the Platform.


3. Personal Data We Collect

3.1 Data You Provide Directly

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Profile photo

  • Username or display name

  • Date of birth (where required for legal, safety, or verification purposes)

  • Account credentials (via secure authentication providers)

  • Classroom, booking, or service-related information

  • Messages, comments, uploads, or other content you submit

  • Identity verification information (where required to prevent fraud or comply with law)

3.2 Automatically Collected Data

When you use the Platform, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type and operating system

  • Usage data, interaction logs, and session activity

  • Diagnostic and crash data

3.3 Data from Third Parties

We may receive personal data from:

  • Payment processors

  • Authentication and identity providers

  • Analytics and marketing partners

  • Law enforcement or regulatory authorities (where legally required)


4. Purposes of Collection, Use, and Disclosure

Deployku collects and processes personal data for legitimate business and operational purposes, including but not limited to:

4.1 Core Platform Operations

  • Account creation, login, and authentication

  • Identity and fraud verification

  • Classroom creation, booking, and participation

  • Payments, payouts, refunds, and transaction management

  • Customer support and issue resolution

4.2 Business, Security, and Legal Purposes

  • Platform analytics and performance optimisation

  • Detecting, preventing, and investigating fraud, abuse, or policy violations

  • Enforcing our Terms & Conditions and community rules

  • Risk management, audits, and internal reporting

  • Compliance with legal and regulatory obligations

4.3 Communications

  • Service-related notifications and confirmations

  • Security alerts and system updates

  • Marketing and promotional communications (where consent is required)

Deployku does not sell personal data to third parties.


5. Consent and Legal Basis

We process personal data based on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests permitted under applicable law

By using the Platform, you consent to the processing of your personal data in accordance with this Privacy Policy.


6. Disclosure of Personal Data

We may disclose personal data to the following parties:

6.1 Service Providers

Including cloud hosting providers, payment processors, analytics services, and customer support tools. These parties are contractually required to protect personal data.

6.2 Legal and Regulatory Authorities

Where required by law, regulation, court order, or governmental request.

6.3 Corporate Transactions

In connection with any merger, acquisition, sale of assets, restructuring, or similar transaction involving Deployku.


7. Cross-Border Transfers

Your personal data may be transferred to and processed in countries outside your country of origin.

Deployku will take reasonable steps to ensure that transferred data is protected to a standard comparable to applicable PDPA requirements, including contractual and technical safeguards.


8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes described in this Policy

  • Comply with legal, accounting, or regulatory requirements

  • Protect Deployku’s legal and business interests

Certain data may be retained after account deletion where legally or operationally required.


9. Data Security

Deployku implements reasonable administrative, technical, and organizational measures to protect personal data, including:

  • Encryption

  • Access controls

  • Monitoring and audit logging

  • Secure infrastructure and vendors

Even though no method of transmission or storage is completely secure, and absolute security cannot be guaranteed, we will do our best to safeguard your personal data.


10. Your Rights

Subject to applicable law, you may request to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent for certain processing activities

Requests may be subject to identity verification, reasonable administrative fees, and legal exceptions.


11. Withdrawal of Consent

If you withdraw consent:

  • Certain services or features may become unavailable

  • Deployku may still retain and process data where permitted or required by law

Withdrawal does not affect processing already carried out.


12. Accuracy of Information

You are responsible for ensuring that personal data you provide to Deployku is accurate, complete, and up to date.


13. Children’s Privacy

The Platform is not intended for children under the age of 13.
Deployku does not knowingly collect personal data from children without appropriate parental consent.


14. Cookies and Tracking Technologies

Deployku uses cookies and similar technologies to:

  • Enhance user experience

  • Analyse Platform usage

  • Maintain security and functionality

Disabling cookies may affect certain features of the Platform.


15. Limitation of Liability

To the maximum extent permitted by law:

  • Deployku is not responsible for unauthorized access beyond its reasonable control

  • Deployku is not liable for actions or omissions of third-party service providers

  • Users assume responsibility for personal data they voluntarily make public


16. Updates to This Privacy Policy

Deployku may update this Privacy Policy at any time.
Changes take effect upon publication on the Platform.

Continued use of the Platform constitutes acceptance of the updated Privacy Policy.


17. Contact Information

For privacy-related inquiries or requests:

Data Protection Officer
Deployku Pte. Ltd.
Email: admin@deployku.com